Food & Beverage Team Leader

Food & Beverage Team Leader

Requirements

• High school diploma or equivalent
• Age 18 or older
• Strong interest and knowledge of the Food & Beverage business
• Ability to lead and hold others accountable
• Learn and adapt to current technology needs
• Work independently and as part of a team
• Manage workload and prioritize tasks independently
• Welcoming and helpful attitude toward all guests and other team members
• Effective communication skills

Responsibilities

• Execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including planning merchandising, pricing, sampling, promotions and price change.
• Assist with the daily execution of tasks such as receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas; this may include fulfillment activities where applicable.
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).
• Assign daily tasks to team members based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
• Help assess reporting to identify gaps in GM and Fulfillment (if applicable) processes and assist to develop a plan to resolve for your direct leader to review and approve.
• Lead food, food services (if applicable), inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes through a focus on freshness and reliability for guests.
• Help enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor with minimal disruption to the guest.
• Be an expert of operations, accuracy, process and efficiency.
• Help with efficient delivery to our guests by leading pick, pack and ship fulfillment work accurately (if applicable) and assess reporting in fulfillment to identify gaps and assist to develop a plan.
• Work with Closing teams to identify key priorities and ensure the store is guest ready in alignment with your leader’s direction.
• Maintain a fresh, full and food safe area during all operating hours leveraging strong inventory management area routines and Food Safety policies and procedures.
• Ensure proper execution on all Food Safety standards and cleaning routines.
• Ensure team member safety guidelines and state and federal regulations are being followed.
• Assess backroom and sales floor areas of Food & Beverage and Food Service (where applicable) on a daily basis by walking F&B Standards to prioritize your business needs and identify workload tasks for the team; review reporting to identify business trends for follow-up.
• Remain up-to-date on relevant trends and products to educate team members.
• Promote maintenance of all Starbucks and Pizza Hut Brand Standards (where applicable); foster a productive partnership with your Starbucks district manager and follow up on key takeaways from their time in stores.
• Conduct team onboarding and learning and close knowledge gaps through training and experiences.
• Evaluate and recommend candidates for open positions and develop a guest-centric team.
• Establish clear goals and expectations and hold team members accountable to expectations.
• Lead and coach the team to ensure accuracy and efficiency in all GM processes in accordance with your direct leader’s guidance.
• Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Model the execution of physical security processes in order to enhance the in-store security culture.
• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Model a culture of executing all best practices as outlined; help close skill gaps through development, coaching and team interactions.
• If applicable, as a key carrier, follow all safe and secure training and processes.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.
• Develop and maintain partnerships with vendors to ensure clear expectations are established, brand standards (such as delivery and merchandising) are being met and areas are full and maintained.
• Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.
• Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
• Lead by thanking guests and let them know we’re happy they chose to shop at Target.
• Address all store emergency and compliance needs.
• All other duties based on business needs.

Preferred Qualifications

• Previous retail experience preferred, but not required
• Enjoy interacting and helping others – including guests that shop our store and fellow team members you work with
• Thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
• Open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)