Fleet Operations Support Specialist

Broad experience in the construction industry, specifically around various types of construction equipment, preferred but not required
Computer skills using Google Sheets, Google Docs, and/or Microsoft Office
Ability to identify opportunities for process improvement, and system enhancements where possible
Excellent communication, time management and organizational skills
Must have the ability to work in a team environment w/ the ability to train & cross train team members
Self starter with the ability to work independently
Fundamental financial acumen focusing on pricing, costs data, rental agreements, and RPO calculations
Ability to multi-task across multiple systems, documents while maintaining a high level of attention to detail
High School diploma or equivalent
Prior Sales experience a plus
Past experience in construction, preferred but not required

Facilitate the support functions to quote, invoice and close the sales loop for used and retail fleet sales
Maintain frequent communication with the TAM’s as well as national sales teams, respond to inquiries on equipment inventory, availability and prepare documents for closing of sales
Facilitate and assist the sales teams with Rent Purchase Option (RPO) support
Generate quotes at the request of the sales teams
Assist Sales teams and managers with the sales process including invoice support, margin calculations, and equipment payoff as needed
Utilize the system as stated in SOP’s in order to maintain accurate information and history of all transactions
Maintain, review and update various reports based in the ES looker system as assigned
Work in harmony with all internal and external teams to facilitate the sales support process as quickly and accurately as possible
Work in and respond as needed to the team managed inbox that fields various inquiries related to the sale of new and used equipment
Respond in a way that meets or exceeds team goals in order to facilitate sales in all US markets
Communicate and prepare documents for large fleet sales
Prepare and update operational procedure documents to be kept as a living document
Coordinate process for large sales of equipment to include but not limited to make ready ordered and logistic coordination for pick up and delivery
Other responsibilities as assigned by management

Broad experience in the construction industry, specifically around various types of construction equipment, preferred but not required
Past experience in construction, preferred but not required