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Fleet Operations Engineer

Fleet Operations Engineer

CompanySimbe Robotics
LocationIndianapolis, IN, USA
Salary$60000 – $80000
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • 5+ years assembly or repair of complex electromechanical systems
  • Troubleshooting video, networking, and computer systems
  • Power user of web based live control tools
  • Linux OS command line interface and shell scripting
  • Strong English oral and written communication tools
  • Ability to communicate effectively using collaborative messaging tools

Responsibilities

  • Travel to customer stores and perform physical robot hardware maintenance, repairs, and upgrades / retrofits on robots
  • Support via phone and remote login to robots of 3rd party technicians performing work on robots
  • Alert escalation support of robot issues via remote login to robots
  • Contact customer stores to request help addressing issues with robots
  • Occasional on call weekend support
  • Local travel up to 50% of time
  • Domestic travel up to 10% of time

Preferred Qualifications

  • Adaptability and Initiative: Ability to work independently in the field, adapt to new technical challenges, and proactively identify solutions to recurring issues
  • Customer Focus: Dedication to delivering high-quality service, maintaining professionalism in customer interactions, and upholding the company’s reputation for reliability
  • Physical Requirements: Must be capable of lifting equipment, bending, and performing repairs in various physical environments
  • Located in greater Indianapolis area