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Fleet Operations Engineer
Company | Simbe Robotics |
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Location | Indianapolis, IN, USA |
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Salary | $60000 – $80000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior |
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Requirements
- 5+ years assembly or repair of complex electromechanical systems
- Troubleshooting video, networking, and computer systems
- Power user of web based live control tools
- Linux OS command line interface and shell scripting
- Strong English oral and written communication tools
- Ability to communicate effectively using collaborative messaging tools
Responsibilities
- Travel to customer stores and perform physical robot hardware maintenance, repairs, and upgrades / retrofits on robots
- Support via phone and remote login to robots of 3rd party technicians performing work on robots
- Alert escalation support of robot issues via remote login to robots
- Contact customer stores to request help addressing issues with robots
- Occasional on call weekend support
- Local travel up to 50% of time
- Domestic travel up to 10% of time
Preferred Qualifications
- Adaptability and Initiative: Ability to work independently in the field, adapt to new technical challenges, and proactively identify solutions to recurring issues
- Customer Focus: Dedication to delivering high-quality service, maintaining professionalism in customer interactions, and upholding the company’s reputation for reliability
- Physical Requirements: Must be capable of lifting equipment, bending, and performing repairs in various physical environments
- Located in greater Indianapolis area