First-Line Product and Service Quality Manager

First-Line Product and Service Quality Manager

Requirements

• 3+ years of experience leading teams in a formal and /or informal role
• 3+ years of experience in developing and implementing process improvements
• 3+ years of experience managing direct reports
• Currently holds an FAA Airframe and Power Plant License or the aircraft years and experience necessary to obtain an FAA Repairman’s certificate
• Ability to travel 20% of the time both domestically and internationally

Responsibilities

• Interfaces with flight crews, engineering, management, suppliers, and customers to meet program requirements and ensure customer acceptance.
• Familiar with the FAA FAR requirements when working in the part-145 and those of foreign regulators and applicable bi-lateral agreements.
• Develops and executes project and process plans, implements policies and procedures and sets operational goals.
• Acquires resources for projects and processes, provides technical management of suppliers and leads process improvements.
• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
• Provides oversight and approval of technical approaches, products and processes.
• Manages, develops and motivates employees.
• Travel 20% of the time both domestically and internationally

Preferred Qualifications

• 3+ years of experience developing and maintaining relationships and partnerships with customers, stakeholders, peers and partners
• 3+ years of experience executing work packages under FAA 14 CFR § Part 145 regulatory requirements
• 3+ years of experience in Root Cause Corrective Action (RCCA) and Corrective Action Preventive Action (CAPA)
• 3+ years of experience performing Material Review Board (MRB) product review
• 3+ years of experience leading or managing cross-functional projects