Financial Counselor I
| Company | Arkansas Children’s |
|---|---|
| Location | Springdale, AR, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- No education requirements
- High school diploma or GED or equivalent
- Entry Level – Experience not Required
- Certified Application Counselor (CAC) – Insurance Marketplace
Responsibilities
- Performs efficient interviews to ensure accurate demographic capture and insurance verification for newborns and OB transports.
- Works as an assister for the federally facilitated insurance marketplace.
- Collects deductible, co-pay and all other applicable forms of payment, including ongoing payment plans.
- Conducts efficient follow-up to include: Work queue management, email, CRM, In-basket, reports and insurance/COBRA coordination and documentation.
- Performs Medicaid intake, SSI, FAP and CHC Application process, including RX, renal and any other available external resources. Conducts follow-ups on assigned accounts.
- Maintains compliance with No-Surprise-Billing through written and verbal notification of price estimates, including ABN and Self-pay absolute protocol.
- Collaborates with clinical and state resources to ensure timely enrollment with Medicaid primary care physicians. This includes initial, retro and change requests.
- Performs other related duties as assigned.
Preferred Qualifications
- High school diploma or GED or equivalent
- Certified Application Counselor (CAC) – Insurance Marketplace