Field Supervisor – Dth

Field Supervisor – Dth

Requirements

• Must have retail experience; preferably Hispanic retail experience
• Knowledge of trade marketing principles and understanding of the grocery industry
• Prefer bilingual (Spanish and English)
• Associates degree and/or 2+ years verifiable experience
• Proficiency in Excel, Word and PowerPoint at an intermediate level or better
• Excellent multi-tasking, organizational, communication and proof-reading skills
• Highly organized and detail oriented
• Team player who always stays in the solution
• Reliable transportation
• Ability to make decisions in the best interest of the agency and its’ clients
• Trust worthy, honest and highly developed people skills
• Occasional travel
• Valid Driver License
• Proof of Automobile insurance
• Reliable phone service and internet service for daily communication
• Required to drive to stores in assigned territory to complete retail task & audits at local grocery retailer
• Interpersonal; proactive, conflict management, creative thinking, open to coaching and feedback
• Commitment and ability to communicate clearly; verbal and written
• Must be well organized and detail oriented
• Must be able to manage a wide variety of tasks at once
• Excellent people skills and the ability to work with a variety of different people
• Professional appearance and persona
• At times, work extended hours to ensure all deadlines are met
• Must be able to handle pressure well and work independently to see projects/tasks through to the end
• Understand business implications of decisions, understand profit/loss of a project, demonstrate knowledge of market and competition, align work with strategic goals

Responsibilities

• Develop a working knowledge of the products and services offered by DTH
• Support client programs, as assigned, to ensure excellent results
• Assist with field supervision to ensure proper execution of programs including but not limited to market audits, store checks, event set ups etc.
• Escalate field issues to the management team and follow up for timely resolution
• Serve as a mentor and a coach to all field staff to drive better performance and efficiency
• Continuously evaluate field operations for discrepancies, issues and opportunities for improvements
• Assist with creating and managing field execution calendars
• Assist with schedules
• Collect and provide the management team with adequate feedback of the field operations to assist in developing staff performance/coaching assessments and improvement plans
• Assist with recruiting and field staff training
• Assist in management of master storage inventories
• Fulfillment of program and campaign materials and supplies
• Assistance with preparing reports and presentations, as requested
• Provide the management team recommendations that will lead to greater efficiencies and improved operations
• Attend client meetings and presentations as requested
• Other duties as requested by the management team

Preferred Qualifications

• Prefer bilingual (Spanish and English)