Field Services Support
| Company | Genuine Parts Company |
|---|---|
| Location | Kannapolis, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Maintenance and reliability background
- Ability to work independently
- Strong critical thinking and problem solving ability
- Strong communication skills required
- Ability to maintain a professional demeanor in a stressful situation
- Ability to manage contract location resources
- Ability to manage travel budget
Responsibilities
- Specializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems.
- Interprets customers’ needs and clarifies the responsibility for problem resolution.
- Performs feasibility and approves operational quality of system equipment.
- Provides on-site technical product support and service to customers.
- Provides customers assistance with the operation and maintenance of the system.
- Serves as Motion’s liaison with customer on administrative and technical matters for assigned projects.
- Performs other duties as assigned.
Preferred Qualifications
- Excellent driving record preferred.