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Field Service Specialist III

Field Service Specialist III

CompanyZeiss
LocationBritish Columbia, Canada
Salary$80000 – $99000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Minimum of 5 years of previous field service experience or relevant experience in Electronics, Fine Mechanics or Optics.
  • Theoretical understanding of basic electromechanical, electronic, and optical systems.
  • Basic understanding of troubleshooting techniques and approaches.
  • Must have very good verbal and written communication skills.
  • Must have strong computer skills with the ability to obtain specific certifications as required.
  • Must be self-directed, able to work independently with limited management oversight.
  • Multiple project and time management skills are required.
  • Must have a thorough understanding of schematics and complex technical data.
  • Basic understanding and knowledge of ophthalmic anatomy and diseases of the eye.

Responsibilities

  • Installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss instrumentation in the field.
  • Represents Carl Zeiss Limited at customer locations and works to achieve a high level of customer satisfaction.
  • Responsible for all company-issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies.
  • Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support.

Preferred Qualifications

  • BS in Electronics, Industrial Mechanics or related fields preferred.
  • Experience with several Carl Zeiss product lines.