Field Service Representative
| Company | Iron EagleX |
|---|---|
| Location | Norfolk, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Experience fusing intelligence capabilities in support of operations.
- Technical background with working knowledge of HTML, Ruby, Python and/or Java, Microsoft Excel as well hardware, networks, and server administration.
- Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry is a plus.
- Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner.
- Ability to travel domestically 25-50% of the time if needed (potential for CONUS and/or OCONUS).
- Ability to work independently and as part of a team.
- Strong knowledge of Excel.
- Military/Special Operation/Law Enforcement experience is a plus.
- Due to US Government Contract Requirements, only US Citizens are eligible for this role.
- An Active interim TS required, TS/SCI preferred.
Responsibilities
- Provide desk-side training to analysts.
- Train analysts/operators in a classroom setting.
- Staff the Help Desk: respond to user requests and work with the Palantir engineering team to troubleshoot issues.
- Provide feedback to the Palantir engineering team about product.
Preferred Qualifications
- Additional experience with Palantir Gaia and Palantir Foundry is a plus.
- Military/Special Operation/Law Enforcement experience is a plus.