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Field Service Representative

Field Service Representative

CompanyIron EagleX
LocationNorfolk, VA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelJunior, Mid Level

Requirements

  • Experience fusing intelligence capabilities in support of operations.
  • Technical background with working knowledge of HTML, Ruby, Python and/or Java, Microsoft Excel as well hardware, networks, and server administration.
  • Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry is a plus.
  • Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner.
  • Ability to travel domestically 25-50% of the time if needed (potential for CONUS and/or OCONUS).
  • Ability to work independently and as part of a team.
  • Strong knowledge of Excel.
  • Military/Special Operation/Law Enforcement experience is a plus.
  • Due to US Government Contract Requirements, only US Citizens are eligible for this role.
  • An Active interim TS required, TS/SCI preferred.

Responsibilities

  • Provide desk-side training to analysts.
  • Train analysts/operators in a classroom setting.
  • Staff the Help Desk: respond to user requests and work with the Palantir engineering team to troubleshoot issues.
  • Provide feedback to the Palantir engineering team about product.

Preferred Qualifications

  • Additional experience with Palantir Gaia and Palantir Foundry is a plus.
  • Military/Special Operation/Law Enforcement experience is a plus.