Field Service Engineer – Euv
| Company | ASML |
|---|---|
| Location | Phoenix, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Mid Level |
Requirements
- A Bachelor’s degree in an engineering field or the equivalent combination of education, skills and experience will be considered.
- An advanced engineering degree (MS) with internship(s) experience will also be accepted.
- At least 3 years of experience in the installation, qualification, repair and maintenance of ASML systems at customer sites is preferred.
- At least 3 years of experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software is preferred.
Responsibilities
- Install equipment at customer’s locations, including equipment with new features, unload components, inspect for damage, assemble, align and test.
- Analyze applicability, accuracy and adherence to design specifications.
- Evaluate and diagnose problems and make appropriate repairs, escalating when necessary.
- Answer customer questions and assist customers in a professional manner.
- Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures.
- Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis.
- Provide appropriate support and assistance to less experienced ASML personnel as necessary.
- May require travel for cross-site support with Intel Chandler and/or other sites.
- May require international travel for site support in Taiwan.
Preferred Qualifications
- Experience working on high-tech products and with complex processes is preferred.