Field Service Engineer

Associate Degree or equivalent experience preferably in Electronics, Physics or an associated discipline
Possess a good electro-mechanical aptitude
Computer literate
Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters
A good understanding of Good Manufacturing Practice, including ESD requirements
Must have effective written and verbal communication skills
Exceptional customer service skills
Ability to represent the organization in a professional and positive manner
Ability to organize and prepare reports
Must be willing to travel and work unsociable hours
Must maintain an active driver’s license in the home state
Employee is required to comply with all customer vendor credentialing requirements and Elekta’s COVID-19 (U.S.) Vaccination Policy

Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure
Perform supervised calibrations and preventative maintenance on their designated modality
Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances
Work safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation
Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams
Submit timely and accurately; service reports, timesheets, expense reports, film badges and other paperwork as assigned
Parts inventory management
Provide product feedback to home office
Maintain all company-leased equipment, including company automobile, parts, and tools
Perform other related duties as assigned or requested