Field Service Engineer

B.Sc. Engineering / Associates degree and 2 years technical experience, or a High School Diploma and 5 years field service or electrical / mechanic technician experience
Willingness to travel domestically and internationally for extended periods of time with a 100% travel expectation
Willingness to work Weekends and Holidays as needed
Proficiency to logically troubleshoot at subsystem and system level, using identifiable problem-solving techniques
Shows Initiative, high standards, motivation and outside of the box thinking
Demonstrated ability to work well with limited direction and information
Demonstrated ongoing effort to maintain knowledge of current technology
Excellent communication skills, listening skills, and interpersonal skills
Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs)

The Field Service Engineer will work on a team or individually, to install, perform preventive maintenance, and repair
Perform total system level troubleshooting on complex multi-symptom problems
Work with Service and Additive engineering teams to resolve complicated mechanical, electrical, electronic, and /or process problems for customer machines
Help in all areas of site preparation (coordination of labor and materials) with minimal supervision
Document all work performed using computer-based service reporting procedures
Maintain effective quality systems and programs according to the GE Aerospace Service Quality Policy Statement
Responsibly complete all administration tasks on time (e.g., ensure timely completion of Service Bulletins and PMs inspections documentation for assigned accounts)
Maintain daily interface with Customer technicians on equipment status issues, to ensure satisfaction of primary customers

No preferred qualifications provided.