Field Sales Enablement Market Manager
| Company | Asurion |
|---|---|
| Location | Newark, NJ, USA, New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- Minimum of 2 years of previous experience in Major Appliance Sales, Field Services, Retail Technology, Sales, Account Management or related field
- Must be at a performance rating of exceeds or above or be in a current coach level role with a strong or above
- Ability to work successfully as a co-located team with both Asurion and client employees
- Self-starter and can work self-guided with little supervision
- Presentation skills to small and large groups, across all levels
- Problem solving, negotiation, and analytical skills
- Strong interpersonal skills
- Ability to motivate others behind a common goal
- Collaborative team player
- Ability to work a flexible schedule inclusive of holidays, nights and weekends
- Located in assigned market and able to travel regionally up to 50% of time, including potential air travel and overnight stays
- Maintains a current driver’s license in good standing
- Have reliable transportation. Ability to be on site at the Forward Stocking Locations and ubreakifix stores up to 4 days a week
Responsibilities
- Serve as the primary voice of Asurion for assigned markets with the ability to meet or exceed a diverse set of goals based on organizational objectives
- Build strong relationships with business partners and cement yourself as the go-to resource by being a reliable and effective support partner. Guiding and impacting behavioral change across the organization through influence
- Sales Enablement Strategy Execution: assess gaps in current sales process and develop effective growth strategies to accelerate Revenue and Connected Home performance
- Field Sales Training Support: serve as an Expert sales coach guiding practice sessions, role plays, observing customer interactions, and providing real time feedback
- Conduct side by side selling and on floor observations/ride-a-longs to develop product knowledge and confidence while cultivating sustainable sales behavior with technicians/experts
- Ability to give difficult feedback to peers, senior leaders and front-line employees when coaching
- Engage with top performers to isolate key best practices & identify correlations in effective sales behavior; then document and codify such best practices and ensure they are disseminated and adopted across all channels
- Fluent with reading and interpreting complex sales reporting to identify gaps and plan effective market sales tactics
- Provide daily readouts and ad-hoc readouts as needed. Effectively lead discussions, team calls & deliver content virtually
- Adhere to general standard operating procedures for FSL/Store visits and T&E expectations
- Sales enablement visits will entail (1) pre-meeting leadership engagement, (2) training sessions/Huddle observations, (3) 1:1 on floor/ride-a-long observations and coaching, (4) side by side selling, (5) leadership meeting recap/key takeaways/recommend actions, (7) post visit performance monitoring with store/market leadership
- Successfully generate excitement and engagement around sales for multiple teams over a large territory both virtually and in person
- Administrative tasks such as managing travel and expense reports timely and in adherence with outlined company and team guidelines
Preferred Qualifications
-
No preferred qualifications provided.