Field Reimbursement Specialist – Senior Manager
| Company | Amgen |
|---|---|
| Location | Indianapolis, IN, USA, Louisville, KY, USA, New Orleans, LA, USA, Birmingham, AL, USA, Chicago, IL, USA, Omaha, NE, USA, Minneapolis, MN, USA, Billings, MT, USA |
| Salary | $187920 – $208933 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, PhD |
| Experience Level | Senior, Expert or higher |
Requirements
- Doctorate degree and 2 years of public or private third-party access arena or pharmaceutical industry in in field reimbursement, managed care, clinical support, or sales
- Master’s degree and 6 years of public or private third-party access arena or pharmaceutical industry in in field reimbursement, managed care, clinical support, or sales
- Bachelor’s degree and 8 years of public or private third-party access arena or pharmaceutical industry in in field reimbursement, managed care, clinical support, or sales
- Associate’s degree and 10 years of public or private third-party access arena or pharmaceutical industry in in field reimbursement, managed care, clinical support, or sales
- High school diploma / GED and 12 years of public or private third-party access arena or pharmaceutical industry in in field reimbursement, managed care, clinical support, or sales
- Minimum of 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources.
Responsibilities
- Lead and manage a team of Field Reimbursement Managers to meet goals and objectives through compliant behavior
- Develop and implement regional and national strategies to support product access within targeted accounts
- Conduct regular evaluations, coaching, and direction of local business plans and presentations
- Hire, motivate, and retain high-performing individuals
- Collaborate with leadership to define and establish appropriate behaviors and actions for high levels of client satisfaction
- Provide mentoring and consultative services to FRM, including technical expertise, quarterly business reviews, and managing strategic and tactical projects
- Ensure FRM compliance with established business rules through field visits and virtual meetings
- Develop and document workflows and procedures and ensure FRM are informed of all process developments and issue resolutions
- Coordinate and assist with training
- Gather feedback from trainees and trainers to continually improve the training program
- Support the FRM Trainer as secondary point of contact
Preferred Qualifications
- Bachelor’s degree in business, healthcare, or a related field
- Minimum five years of experience as a manager/first-line leader or demonstrated leadership and ability to motivate, coach, lead, and execute strategy
- Minimum two years of experience in public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical support with Buy and Bill products
- Strong understanding and experience in the Access & Reimbursement environment
- Proven strategic planning and analytical experience
- Strong written and oral communication skills
- Proven presentation and facilitation skills
- Organizational skills and project management experience, including the ability to manage multiple projects
- Experience engaging with multiple stakeholders to deliver results for multiple priorities
- Strong computer literacy, including Word, Excel, and PowerPoint, and the ability to conduct web-based meetings
- Experience in the healthcare industry, including insurance verification, claim adjudication, physician’s offices or clinics, pharmacies, and/or pharmaceutical manufacturers
- Strong customer service experience
- Previous experience in launching new specialty pharmaceutical/biologics products or indications
- Knowledge of Managed Care, Government, Federal payer sectors, and Integrated Delivery Network/Integrated Health Systems
- Experience defining training goals and objectives with key internal clients
- Experience with specialty products (preferably specialty injectables) acquired through Specialty Pharmacy
- Advanced knowledge of medical insurance terminology and the ability to analyze and interpret regulations and legislation