Field Reimbursement Manager – Migraine

Field Reimbursement Manager – Migraine

Requirements

• Bachelor’s Degree required; graduate degree preferred
• Minimum of 8 years of healthcare, field customer, and/or account management experience in the pharmaceutical industry with a minimum of 2 years as an FRM or RAM working specifically with retail medications (preferably with neurology experience)
• Must live in the territory’s geography
• Ability to travel up to 50-75% required, which may include overnight travel

Responsibilities

• Function as a consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior authorization, and appeals/denials) supporting patient access to Axsome Therapeutics migraine product
• Educate office staff on the prior authorization process, denial and appeal options, and financial support options for migraine product
• Proactively engage with assigned accounts supporting internal/external customer access needs and compliantly engage within assigned geography to support access and adherence needs
• Ability to develop strong relationships with customers by understanding their needs and delivering solutions to overcome obstacles
• Expert on Axsome Therapeutics patient support programs, payer utilization management, access issue resolution, and financial assistance
• Collaborate effectively with Managed Markets and Sales to address access challenges and issues
• Communicate access concerns and issues with relevant internal stakeholders, including Managed Market
• Develop and keep updated knowledge of the local and national payer landscape
• Proficient in both virtual and live customer engagements
• Communicate territory activity in an accurate and timely manner as directed by management
• Assist in educating sales colleagues on product access and patient support programs, as needed
• Complete all training classes
• Complete administrative duties in an accurate and timely fashion
• Effectively collaborate across all corporate functions
• Overnight travel as indicated by the needs of the business
• All reimbursement activities must be conducted and managed within all appropriate legal and regulatory guidelines and require continuous monitoring of compliance with such guidelines and laws
• Additional responsibilities as assigned

Preferred Qualifications

• CNS/migraine experience strongly preferred
• Previous experience working in an entrepreneurial environment with launch experience is preferred
• Pharmacy benefit knowledge required, identifying, and educating to payer criteria for prior authorization
• Knowledge and understanding of payer segments (e.g., Commercial, Medicare Part D) required
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goal
• Ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
• Demonstrated experience delivering outstanding result
• Comfortability with uncertainty and lofty expectation
• Ability to work independently, manage travel schedules, and schedule visits (territory management)
• Proficient in both virtual and live customer engagement