Skip to content
Field Operations Specialist
| Company | Via |
|---|
| Location | Los Angeles, CA, USA |
|---|
| Salary | $75000 – $90000 |
|---|
| Type | Full-Time |
|---|
| Degrees | Bachelor’s |
|---|
| Experience Level | Junior, Mid Level |
|---|
Requirements
- Have a Bachelor’s Degree with a record of exceptional academic achievement
- Minimum of 1-3 years of experience in customer service, operations, human resources, employee relations, or a similar role
- Strong interpersonal and communication skills with the ability to handle sensitive situations effectively
- Detail-oriented and highly organized with a process-driven mindset
- Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities
- Based in the Los Angeles area and comfortable working in-person 5 days per week
Responsibilities
- Ensure smooth day-to-day operations for our driver workforce
- Be the real-time problem solver: respond quickly to onsite issues, driver concerns, or operational blockers as they arise
- Oversee and streamline onboarding, offboarding, and employee readiness processes to ensure consistency and scalability
- Serve as a go-to point of contact for frontline employee support and questions
- Partner with internal teams (Operations, Legal, and People teams) to roll out policies and processes consistently
- Identify friction points and implement scalable processes and tools that improve how we work and how we support our employees
Preferred Qualifications
No preferred qualifications provided.
