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Field Engineer/Systems Specialist – Ts/Sci W/ Poly
| Company | General Dynamics |
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| Location | Washington, DC, USA |
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| Salary | $51.08 – $69.12 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- Computer Systems
- Technical Knowledge
- Technical Support
- Troubleshooting
- 3 + years of related experience
- US Citizenship Required
- Top Secret/SCI clearance
- Ability to obtain Top Secret SCI + Polygraph
Responsibilities
- Supports the functionality and efficiency of a group of computers running on one or more operating systems
- Re-enabling ports and the changing of VLANs on the Access Switches
- Assisting government counterparts with on-site and off-site solutions
- Execute the installation, configuration, and upgrade of software and hardware across multiple security classifications
- Execute first class customer service by demonstrating equal and fair treatment of personnel
- Create documentation of knowledge base services and solutions
- Execute effective verbal communication to technical and non-technical personnel using multiple channels (In person, email, phone, and VTC)
- Engage and support organizations with technical and digital solutions (Including VIP coverage for GG-15, SES, and General Officer personnel)
- Serve as a consultant by engaging new and existing customers in developing technical and digital solutions by coordinating with CIO Senior Representatives (CSRs), supplying technical expertise, and providing guidance with the supply chain risk management process
- Collaborate with 30+ outside technical agencies and organizations as a DIA/GDIT representative – Responsible with working closely with partner organizations on technical projects and tasks. (i.e. DISA, U.S Army, Air Force, National Guard Bureau. and CESO)
- Execute logistical duties such as: Schedule the delivery and collection of equipment and unloading and staging of new equipment
- Assist and execute the installation, upgrade, and troubleshooting of Studio and Desktop Video Teleconferencing systems
- Execute the imaging and configuration of mobile systems such as laptops and tablets
- Execute cable installation and management for new and existing office spaces. Collaborate with non-DIA agencies for networking requirements
- Engage and execute multiple small-medium projects by participating in the planning, requirement gathering, multi-organizational collaboration, resource management, installation, risk management, quality assurance, and technical support
- Provide incident response to small-large-scale issues by providing technical support, multi-organizational collaboration, system restoration, eradication, recovery verification, and preventive measures
Preferred Qualifications
