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Field Applications Specialist Scm – Field
| Company | Becton Dickinson |
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| Location | Milpitas, CA, USA |
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| Salary | $79600 – $131300 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- Minimum BA/BS in life sciences discipline required, MS or PhD preferred.
- Minimum 3 years’ experience in hands-on single cell analysis science and laboratory techniques with a focus on genomics, proteomics, and next gen sequencing.
- Minimum 2 years’ experience providing internal laboratory or field scientific customer support in single cell analysis techniques.
- Adept with scM instrumentation and assay troubleshooting and in the development of assay/workflow designs.
- Must have strong understanding of all laboratory workflows in a variety of lab settings and scientific disciplines.
- Knowledge or willingness to learn field scientific support and customer-facing techniques.
- Strong written and verbal communication and presentation skills.
- Effective interpersonal skills.
- Effective project management and goal setting skills.
- Effective analytical/problem-solving skills.
- Passion for customer centricity, including Voice of Customer.
- Willingness to collaborate with sales and marketing to strategically drive BDB business.
- Must possess and maintain a valid state-issued driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards.
Responsibilities
- Works with scM Business Director, Field Applications Manager, Sales Specialists, Field Applications Specialists along with other key stakeholders to meet U.S. region goals.
- Works with scM Field Applications Manager to execute support strategy and initiatives, including instrument installation, applications training, technical support, pre-sales and post-sales activities in assigned region.
- Stays current with single cell analysis techniques and industry best practices.
- Stays current with BDB scM products and new product releases.
- Maintains communication with customers and associates to ensure high level of satisfaction and ensure feedback is applied to continuously improve support programs.
- Participates in VOC, R&D beta testing, and technical input to help develop/improve products that exceed customer expectations.
- Performs other related duties and assignments as required.
- May travel up to 60% of the time.
Preferred Qualifications
No preferred qualifications provided.
