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Field Activation Specialist
Company | Gilead Sciences |
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Location | West Palm Beach, FL, USA |
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Salary | $115260 – $149160 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Senior |
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Requirements
- High School and Nine Years Experience
- OR
- Associates Degree and Seven Years Experience
- OR
- Bachelor’s Degree and Five Years’ Experience
- OR
- Masters’ Degree and Three Years’ Experience
- Ability to engage in travel as may be reasonably required, including regular travel within the assigned area (and, to the extent applicable, satisfaction of any requirements associated with such travel).
- Satisfaction of any onsite visitation requirements of healthcare practitioners within an assigned area, if applicable (which may include but not be limited to, by way of example, vaccinations, drug and background screenings, and any other requirements that certain healthcare practitioners may adopt).
- To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The above-mentioned requirements represent the knowledge, skill, and/or ability necessary for success. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- A valid driver’s license is required
Responsibilities
- Build strong relationships and engage healthcare providers across various touchpoints, engaging in open dialogue to uncover their current perspectives and behaviors related to HIV prevention and maximizing the impact of Gilead’s products.
- Develop and execute a comprehensive territory business plan that meets customer needs and achieves activation goals. Continuously monitor activation progress and movement across the customer journey, adjusting strategies as necessary to meet and exceed targets.
- Maintain a deep understanding of Gilead’s products, competitive products, and the complexities associated with the therapeutic area’s disease state.
- Actively promote HIV prevention generally the appropriate use of Gilead products specifically to healthcare professionals while adhering to Corporate, PhRMA, and OIG guidelines.
- Partner effectively with local cross-functional colleagues (Prevention Specialists, Community Liaisons, Market Access, Medical Scientists, and other field team members) to ensure a seamless customer experience through access, activation, and handoff to the Prevention Specialist team.
- Share best practices and implement those learned from teammates
- Demonstrate the ability to build and maintain strong internal and external working relationships, ensuring seamless collaboration across departments and organizations.
- Model and uphold Gilead’s compliance standards and ethical behavior, demonstrating peer leadership within the team.
- Ensure adherence to regulatory agency, state, federal, and company policies, procedures, and business ethics. This includes timely reporting of adverse events to Gilead’s Drug Safety and Public Health department.
- Ensures all department personnel are fully informed of and in compliance with Gilead commercial compliance policy, all applicable federal and state laws and guidance relating to product promotion and information dissemination, including, but not limited to, the Federal Food, Drug, and Cosmetic Act, the Food and Drug Administration’s implementing regulations, the Federal Anti-Kickback Statute, the False Claims Act, PhRMA, Corporate Code of Business Conduct and the Office of the Inspector General’s Compliance Program Guidance for Pharmaceutical Manufacturers
- Willingness to challenge the status quo by leveraging advanced influencing and relationship skills to drive activation
- Demonstrate the self-awareness and adaptability to cultivate and maintain strong relationships with a diverse set of health care providers and support staff, ensuring product knowledge and disease awareness communication.
- Work to influence systemic processes within key accounts
- Perform all required administrative tasks, including reporting call activity and customer information in the designated systems, submitting expenses, and managing the territory budget.
- Exhibit a passion for learning and retaining technical and scientific product information, staying updated on industry trends and changes in the therapeutic area.
- Demonstrate a self-motivated drive to surpass personal goals and consistently exceed performance standards while working autonomously.
- Actively contribute to Gilead’s ongoing Inclusion & Diversity efforts, fostering an inclusive environment within the team and the broader organization.
Preferred Qualifications
- BA or BS degree
- A minimum of 5 years of pharmaceutical, biotech or healthcare industry sales or commercial field experience
- Possess superior engagement & communication skills focused on highly competitive or complex markets.
- Proven and consistent track record of meeting/exceeding objectives, with experience in institutional sales, rare disease, and launch environment preferred
- Successful performance and collaborative leadership with account-focused cross-functional local teams
- Experience in selling injectable physician-administered products
- Familiarity with the managed care landscape and its impact on business