FFC Operations Inbound-Outbound Supervisor
| Company | Lowe’s |
|---|---|
| Location | Brownsville, TN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree – Supply Chain Management, Transportation, Industrial Engineering, Business, or related field OR 4 years of experience in distribution center/warehouse operations or related area
- Basic math and reading comprehension skills
- Basic computer skills, including working knowledge of Microsoft Office
- Proven record of complying with safety requirements
- Experience building a culture of safety among subordinates and peers
Responsibilities
- Ensures all associates comprehend and execute safe work practices by performing regular safety observations and having regular safety discussions
- Identifies and resolves safety issues on the floor and notifies the appropriate party for resolution
- Addresses safety issues or trends escalated from associates
- Determines the daily workload (production volume) for department as established by the facility
- Monitors the flow of inventory in the facility frequently throughout the day
- Expedites receiving, picking and shipping of priority product to internal and external customers
- Research and resolve pick and ship reported errors and initiate efforts to prevent reoccurrence by addressing the root cause
- Train associates on equipment, documenting proficiency and directing resolution to equipment issues
- Completes all incident reports for in-house product damage, near misses and injuries, and equipment incidents completing accident reports for associate injuries
- Identifies and assists in implementing process improvements or new processes launched from SSC
- Identifies and takes action on needs for efficient operations, safety issues, and bottlenecks
- Monitors staffing needs for department/shift and adjusts work to be accomplished on the shift according to available resources and skillsets
- Conducts shift briefing and prepares shift turnover documentation
- Communicates effectively with associates regarding business objectives or current issues
- Monitors individual and team productivity and drive continuous productivity improvement through process enhancements and one on one coaching
- Approves off standard hours for associates ensuring accurate accounting of performance for work team
- Sets goals and communicates clear expectations for associates providing timely and constructive feedback
- Provides associates with meaningful developmental opportunities and prepares them for upward promotion as applicable
- Works with associates to build a work environment of engagement and inclusion
- Participates in the process of hiring talented individuals for the team, submitting, requisitions, interviewing, and assisting HR in the hiring process
- Train new hires and existing employees on processes and procedures as applicable
- Discusses and resolves conflicts between associates
- Sponsors and leads associates through change
- Responds to incidents or injuries and ensures first aid response takes place as needed
- Collaborates with the other operational shifts to ensure consistent processes and expectations
Preferred Qualifications
- Leadership experience with direct report responsibility
- Experience mentoring and coaching others
- Experience monitoring the work of others to ensure quality
- Experience managing resources, time, and budgets
- Experience working with and communicating to leadership all levels of the organization
- Previous leadership roles in other Lowe’s supply chain facilities, or leadership roles in Corporate-led initiatives
- Experience with software applications such as Microsoft Office and/or a Warehouse Management System
- Bi-lingual skills, if applicable to the facility