Family Services Specialist II
| Company | Virginia Department of Social Services |
|---|---|
| Location | Suffolk, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Mid Level |
Requirements
- Working knowledge of social work principles and practices
- Working knowledge of human behavior and motivational theory
- Working knowledge of laws, policies, and regulations relating to human services program areas
- Working knowledge of social, economic, and health problems
- Skill in operating a motor vehicle and personal computer with associated software
- Demonstrated ability to communicate effectively both orally and in writing
- Demonstrated ability to interview, assess needs, counsel and refer clients to other resources as needed
- Demonstrated ability to develop and implement service plans in order to ensure the delivery of appropriate services to the client
- Demonstrated ability to make sound judgments within the framework of existing laws, policies, and regulations
- Demonstrated ability to respond to the client’s emotions in order to accomplish services objectives
- Demonstrated ability to plan and manage own work activities including service delivery, preparing reports, and correspondence, record keeping responsibilities and related activities
- Demonstrated ability to establish and maintain effective relationships
- Demonstrated ability to stay abreast of current trends and developments in the social work field
- Minimum of a Bachelor’s degree in a Human Services field or minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area
Responsibilities
- Interprets laws, policies and regulations as applied to specific area of responsibility
- Monitors, coordinates and administers specific programs as assigned
- Coordinates services within specific area of responsibility
- Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems
- Informs clients of related service programs rules/regulations, and right to participate
- Presents cases to determine appropriate services and writes/implements service plans
- Provides case management services to monitor compliance
- Manages program waiting lists
- Tracks expenditures, prepares/submits budget estimates and ensures payment for services
- Completes necessary federal, state and local planning and reporting requirements
- Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers
- Conducts overall monitoring of programs in specific area of responsibility
- Serves as resource to clients and the community in area of expertise
- Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care
Preferred Qualifications
- Possession of a BSW or MSW degree
- Possession of a Commonwealth of Virginia Social Worker license
- A Master’s Degree in a human services field