Family Services Specialist I – In-Home

Family Services Specialist I – In-Home

Requirements

• Some knowledge of social work principles and practices
• Some knowledge of human behavior and motivational theory
• Some knowledge of social, economic, and health problems
• Skill in operating a motor vehicle and personal computer with associated software
• Demonstrated ability to communicate effectively both orally and in writing
• Demonstrated ability to interview, assess needs, counsel and refer clients to other resources as needed
• Demonstrated ability to develop and implement service plans in order to ensure the delivery of appropriate services to the client
• Demonstrated ability to make sound judgments within the framework of existing laws, policies, and regulations
• Demonstrated ability to respond to the client’s emotions in order to accomplish services objectives
• Demonstrated ability to plan and manage own work activities including service delivery, preparing reports, and correspondence, record keeping responsibilities and related activities
• Demonstrated ability to establish and maintain effective relationships
• Demonstrated ability to stay abreast of current trends and developments in the social work field
• Minimum of a Bachelor’s degree in a Human Services field or minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area

Responsibilities

• Interprets laws, policies and regulations as applied to specific area of responsibility
• Monitors, coordinates and administers specific programs as assigned
• Coordinates services within specific area of responsibility
• Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems
• Informs clients of related service programs rules/regulations, and right to participate
• Presents cases to determine appropriate services and writes/implements service plans
• Provides case management services to monitor compliance
• Manages program waiting lists
• Tracks expenditures, prepares/submits budget estimates and ensures payment for services
• Completes necessary federal, state and local planning and reporting requirements
• Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers
• Conducts overall monitoring of programs in specific area of responsibility
• Serves as resource to clients and the community in area of expertise
• Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care

Preferred Qualifications

• Possession of a BSW or MSW degree
• Commonwealth of Virginia Social Worker license