Family Experience Director
| Company | Phoenix Senior Living |
|---|---|
| Location | Fayetteville, AR, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree in Business Administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred.
- 2 – 5 years department management experience in senior living/skilled nursing as well as demonstrated supervisory and management skills
- Must have demonstrated Leadership capabilities
- Multi-department experience strongly recommended
- Extensive knowledge and experience in Assisted Living industry and Dementia care
Responsibilities
- Plans, organizes, develops and leads the overall management of the Assisted Living and Memory Care neighborhood(s) in accordance with federal, state, local laws and Phoenix Senior Living standards, guidelines and regulations
- Facilitates the Personalized Service Plans (PSP), daily assignment development and monitoring ongoing process and practices
- Prior to move-in, reviews the resident’s file and schedules the family meeting to discuss resident demographics; coordinates the health care needs with the Wellness Director; ensures resident has a current personalized service plan according to Phoenix policy and government guidelines
- Maintains updated Resident Service Information (via book and/or electronic database) according to Phoenix policy
- Participates in and manages the assessment process to determine tier of service with the appropriate staffing levels
- Participates with the Program & Outreach Director to ensure a variety of appropriate and personalized activities which incorporates all dimensions wellness and are available throughout the day and evening with resident care associate participation
- Partners with Food & Beverage Director to schedule and plan special event and ensure food & dining is properly incorporated into the appropriate dimensions of wellness
- Understands the recognition of resident changes in condition, takes appropriate action
- Implements guidelines, standards, and practices for Resident Care and programming
- Implements and monitors ongoing quality improvement programs for resident services
Preferred Qualifications
-
No preferred qualifications provided.