Faculty III
| Company | JP Morgan Chase |
|---|---|
| Location | San Francisco, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- 5+ years of experience in learning development, facilitation, assessment, performance consulting, and support.
- Experience working with the affluent client segment with demonstrated success growing a book of business
- Proven success in managing multiple programs/projects.
- Ability to thrive in a fast-paced environment, adjusting to multiple demands, shifting priorities, and rapid change with composure.
- Strong work ethic, reliability, commitment, productivity, cooperation, self-discipline, accountability, and attention to detail.
- Collaborative team player, effective in virtual team environments.
- Strong written and communication skills, capable of interacting with employees at all levels of seniority.
- Superior analytical and decision-making skills, with innovative thinking.
- Proficiency in content development software (e.g., Articulate 360, Camtasia, Photoshop, Illustrator, Vyond) and Microsoft Office Suite.
- Bachelor’s Degree or equivalent in business, financial services, HR, L&D, education, or a related field.
Responsibilities
- Support priority business initiatives by partnering with senior business stakeholders, subject matter experts, and other learning professionals to design and deploy effective training solutions with measurable impact to business results.
- Enhance employee skills, performance, productivity, and quality of work through effective, innovative learning interventions.
- Serve as a distinguished and accomplished facilitator, capable of coaching senior-level audiences and demonstrating strategic thought leadership.
- Maintain a solid understanding of the affluent client segment, line of business job roles, environment, goals, culture, key players, policies/procedures, and regulations.
- Ensure consistency in the learning development process by adhering to controls and standard operating procedures.
- Apply adult learning theory across various modalities.
- Support coaching for new-to-role and develop-in-role employees with clear, concise, interactive, and engaging content.
- Create a conducive learning environment and ensure the availability of necessary tools and resources.
- Assess participants’ understanding of course content and adapt to audiences’ learning needs.
- Manage rosters, communications, administrative tasks, and logistical support for on-site and virtual training events.
Preferred Qualifications
- Familiarity with distance training technologies, such as WebEx and Adobe Connect.