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Facility Support Lead
| Company | Meta |
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| Location | Montgomery, AL, USA |
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| Salary | $133000 – $190000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 8+ years experience working in large scale facilities or critical infrastructure management
- 3+ years experience managing people or contracted services
- Experience in budget development and management
- Experience in vendor and contract management
- Experience communicating and presenting complex material effectively
- Experience in cross functional, collaborative environments
- Experience with complex problem identification and resolution techniques including causal analysis
- Proven time management, organization, and prioritization skills
Responsibilities
- Plan, develop, and administer the facility operating budget
- Provide vendor management support including budget execution, routine business reviews, contractor provisioning, financial and invoice management and ensuring work quality meets expectations
- Manages a contracted technician workforce whose scope includes rack delivery, set-level and contain of racks, facility maintenance and operational monitoring of the campus thereby ensuring safe operations within agreed upon Service Level Agreements
- Provide property management oversight including the quality delivery of data center campus housekeeping, landscaping and site maintenance services
- Manage contingent workforce providing oversight and direction on delivering duties assigned to them
- Report directly to the Data Center Campus Facility Director (DCCFD) providing oversight and direction on support functions affecting physical infrastructure required throughout the campus
- Support and advise the implementation of business and operational standards to ensure compliance with policies, regulations, and performance criteria
- Liaise with external regulatory agencies, company insurance agents, and third-party consultants
- Support, consult and advise campus facility team on matters of operational rigor and organizational health
- Develop, coach and mentor partners and peers and support onboarding programs
- Develop cross-functional relationships with all onsite teams to improve and enhance operations
- Develop reports utilizing data and metrics for campus budgets, vendor management and organizational health for local leadership teams.
Preferred Qualifications
- Experience in facilities operations support functions
- Customer service recognition from multiple customers
- Experience with data center industry or critical infrastructure
- Experience in project management
