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Facilities Manager

Facilities Manager

CompanyJones Lang LaSalle (JLL)
LocationChicago, IL, USA
Salary$93000 – $95000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior, Expert or higher

Requirements

  • Bachelor’s degree or equivalent work experience in Facilities Management with management emphasis
  • Minimum of 8 years industry experience required either in the K-12, higher education, corporate environment, or as a third-party service provider or consultant
  • Achieve results through others – strong organizational, management, supervisory and interpersonal skills
  • Knowledge of facility management services, real estate, accounting and building systems
  • Experience managing multiple sites, technical and administrative staff, and key client stakeholders
  • Excellent customer, computer, managerial, oral and written communication skills
  • Experience using CMMS, Microsoft Office applications, and building systems
  • Ability to multi-task and effectively organize responsibilities to achieve assigned facility goals and objectives
  • Ability to develop productive working relationship with key stakeholders and work collaboratively with client personnel and other third parties to enhance the experience of facility users

Responsibilities

  • Support the Regional Program Manager in the implementation of facility management services for assigned facilities
  • Primary relationship manager for Principals, Network Chiefs, and CPS facilities management team member, responsible for monitoring and improving key stakeholder satisfaction for assigned facilities
  • Collaborates with CPS facilities department to manage the budget/funding priorities
  • Collaborates with Chief Engineers and Zone Chief Engineers to ensure the delivery of maintenance, repairs, and other facility operations services for assigned facilities
  • Develop and implement innovative programs, processes and procedures that improve efficiency, reduce operating costs and/or increase productivity for assigned facilities
  • Manages performance against established SLAs/KPIs/Metrics
  • Conduct and report on special inspections conducted as part of the Quality Management System (QMS)
  • Manage by fact using available data to support decision making and issue resolution to ensure high quality facility management services at assigned facilities
  • Oversee facilities support team to ensure the quality of facility management services for assigned facilities including the daily delivery of third-party service contracts
  • Ensure all equipment and work orders are documented in the CMMS and facility conditions are properly documented and monitored as part of the facility assessment program and QMS
  • Provide support, development, and management of facilities staff for assigned properties
  • Serve as key point of contact to resolve escalations from client site leadership and occupants at assigned properties
  • Oversee the development and implementation of the annual management plan
  • Oversee preparation and delivery of appropriate monthly/quarterly/annual reporting required by client
  • Provides professional development and training for assigned support team
  • Any and all other duties and tasks as assigned

Preferred Qualifications

    No preferred qualifications provided.