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Facilities Manager
Company | Jones Lang LaSalle (JLL) |
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Location | Chicago, IL, USA |
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Salary | $93000 – $95000 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s degree or equivalent work experience in Facilities Management with management emphasis
- Minimum of 8 years industry experience required either in the K-12, higher education, corporate environment, or as a third-party service provider or consultant
- Achieve results through others – strong organizational, management, supervisory and interpersonal skills
- Knowledge of facility management services, real estate, accounting and building systems
- Experience managing multiple sites, technical and administrative staff, and key client stakeholders
- Excellent customer, computer, managerial, oral and written communication skills
- Experience using CMMS, Microsoft Office applications, and building systems
- Ability to multi-task and effectively organize responsibilities to achieve assigned facility goals and objectives
- Ability to develop productive working relationship with key stakeholders and work collaboratively with client personnel and other third parties to enhance the experience of facility users
Responsibilities
- Support the Regional Program Manager in the implementation of facility management services for assigned facilities
- Primary relationship manager for Principals, Network Chiefs, and CPS facilities management team member, responsible for monitoring and improving key stakeholder satisfaction for assigned facilities
- Collaborates with CPS facilities department to manage the budget/funding priorities
- Collaborates with Chief Engineers and Zone Chief Engineers to ensure the delivery of maintenance, repairs, and other facility operations services for assigned facilities
- Develop and implement innovative programs, processes and procedures that improve efficiency, reduce operating costs and/or increase productivity for assigned facilities
- Manages performance against established SLAs/KPIs/Metrics
- Conduct and report on special inspections conducted as part of the Quality Management System (QMS)
- Manage by fact using available data to support decision making and issue resolution to ensure high quality facility management services at assigned facilities
- Oversee facilities support team to ensure the quality of facility management services for assigned facilities including the daily delivery of third-party service contracts
- Ensure all equipment and work orders are documented in the CMMS and facility conditions are properly documented and monitored as part of the facility assessment program and QMS
- Provide support, development, and management of facilities staff for assigned properties
- Serve as key point of contact to resolve escalations from client site leadership and occupants at assigned properties
- Oversee the development and implementation of the annual management plan
- Oversee preparation and delivery of appropriate monthly/quarterly/annual reporting required by client
- Provides professional development and training for assigned support team
- Any and all other duties and tasks as assigned
Preferred Qualifications
No preferred qualifications provided.