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Facilities Coordinator
Company | Jones Lang LaSalle (JLL) |
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Location | Latham, NY, USA |
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Salary | $50000 – $52000 |
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Type | Full-Time |
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Degrees | Associate’s |
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Experience Level | Junior, Mid Level |
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Requirements
- Associates degree in facilities management, building, business or other related field
- 2+ years’ experience with Facility or Property Administration
- Superior customer service skills and orientation
- Ability to maintain professionalism at all times under stressful situations
- Ability to plan and manage work under time constraints
- Ability to multitask and work without direct supervision
- Proficient in MS Office, and possess strong written, verbal and people skills
- Experience working in CMMS / work order systems
- Strong organizational skills and collaborative style
- Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports
- The ability to sit, stand, and walk for extended periods of time
- The ability to pick up heavy objects that are no more than forty (40) pounds each
Responsibilities
- Liaison for vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption
- Actively support an environment of teamwork, cooperation, performance excellence, and personal success
- Deliver exceptional quality of service, as reflected by client feedback
- Conduct daily walkthroughs to ensure clean and organized facilities
- Utilizing a comprehensive work order system, respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service
- Coordinate site operations in accordance with all agreed policies, procedures and contract scope
- Identify opportunities for improved operation and service excellence, perform site inspections and assessments to ensure all building procedures and performance measures are always maintained and the provision of a safe workplace
- Make recommendations from inspections and assessments performed
- Schedule and manage repairs and maintenance, minor and other work requests, tracking to completion
- Provide information and direction to vendors, facilities staff, and other service providers, as required, to ensure excellent coordination and execution of work, with minimal disruption
- Update and maintain accurate records and official documentation for the site, including web pages, intranet sites, where any other activities to support JLL and/or operations, including, but not limited to: moves/reconfigurations, events, reception, and building operations
- Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety
- Assist in the procurement of vendors and services, budgetary requests, analysis and reporting, and researching, analyzing and reporting budget variances
- Coordinate the delivery of site amenities, which may include: fitness, food services, transportation, onsite moves, and act as the sites key point of contact
- Provide coordination and support of events, meetings, conference reservations, including occasional special events, as needed
- Comply with all requirements of the client contract obligations and meet /exceed Key Performance Indicators
- Provide facility specific assistance to the project management team as needed or requested
- Other duties that may include but are not limited to: reception and guest support, mail and courier services, office supplies and equipment maintenance, management of building access passes, safety and security support
- Any and all other duties and tasks assigned
Preferred Qualifications
No preferred qualifications provided.