Experienced Casualty Specialist

3 -10 years’ experience handling bodily injury claims, including both general liability/premises operations claims and auto tort liability
Ability to work independently and effectively in a fast-paced environment
Strong working knowledge of third party liability claims (Bodily Injury, Property, and Auto Physical Damage litigation)
Mediation, Pre-Trial and Trial experience
Excellent interpersonal, written and oral communication skills
Superior organizational skills
Strong analytical, problem-solving and negotiation skills
Adaptability, flexibility, willingness to learn and integrity
Committed team player with a positive outlook
Post-Secondary education in a related field
CIP designation would be an asset

Interpret and confirm insurance coverage using background knowledge of relevant case law combined with a thorough understanding of policy wordings
Investigate, evaluate and settle a diverse claims pending of litigated and non-litigated files
Develop appropriate strategy to direct handle files to conclusion
Ensure file reserves are set on a timely and accurate basis, in line with company protocols
Maintain control over expenses through pro-active handling techniques
On litigated files, work in partnership with defence counsel to develop and implement strategies for bringing files to a timely and cost effective resolution
Provide excellent customer and partner communication on claim matters
Clearly document and summarize file activity
Understand and adhere to Aviva’s claim procedures and guidelines
Provide superior customer service to our clients and partners