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Executive Team Leader GM & Food Sales – Assistant Manager General Merchandise and Operations
Company | Target |
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Location | Waterbury, CT, USA |
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Salary | $60000 – $120000 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Mid Level, Senior |
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Requirements
- Knowledge of guest service fundamentals and experience building and managing a guest first culture on your team
- Knowledge of retail business fundamentals including: department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotions strategies
- Experience in setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
- Knowledge of the competition; leveraging insights to drive business objectives
- Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
- Skills in recruiting, selecting and talent management of hourly team members and leaders
- 4 year degree or equivalent experience
- Strong interest and knowledge of the Food & Beverage business
- Strong interpersonal and communication skills
- Strong business acumen
- Comfortable dealing with ambiguity
- Manage conflict, lead and hold others accountable
- Relate well with and interact with all levels of the organization
- Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
- Learn and adapt to current technology needs
- Manage workload and prioritize tasks independently
Responsibilities
- Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impact total store profitability
- Manage Food & Beverage, food services (if applicable), inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all GM areas of the store
- Manage a team of experts in operations, accuracy and efficiency
- Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable)
- Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring you are guest ready at all times
- Conduct regular check-ins with your team to ensure completion of tasks and workload
- Manage all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve
- Oversee GM Team Leaders workload planning including transitions, revisions and salesplans for all GM areas
- Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently and deliver on each guest promise time
- Drive a culture centered in food safety; train, validate and coach team to deliver proper execution on all food safety standards and cleaning routines
- Lead an efficient operation to fund the sales culture
- Oversee Food & Beverage Team Leader’s workload planning including transitions, revisions, salesplans, sampling and promotions
- Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
- Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
- Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
- Manage a consistent experience for our guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption to the guest
- Assess all GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve
- Plan, lead and follow-up on organizational and operational change
- Anticipate and identify changes in unique store trends
- Develop and coach your team to elevate their skills and expertise
- Establish a culture of accountability through clear expectations and performance management; actively develop, coach and train your team; anticipate staffing needs, talent plan and recruit – both long and short term
- Provide service and a shopping experience that meets the needs of the guest
- Always demonstrate a culture of ethical conduct, safety, and compliance; lead team to work in the same way and hold others accountable to this commitment
- As a key carrier, follow all safe and secure training and processes
- Address store needs (emergency, regulatory visits, etc.)
- All other duties based on business needs
Preferred Qualifications
- Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
- Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
- Leading teams who are stocking, setting and selling Target products sounds like your thing… That’s the core of what we do
- You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded