Skip to contentExecutive Office Senior Specialist
| Company | Valon |
|---|
| Location | Phoenix, AZ, USA |
|---|
| Salary | $23 – $27 |
|---|
| Type | Full-Time |
|---|
| Degrees | |
|---|
| Experience Level | Mid Level, Senior |
|---|
Requirements
- High school diploma or equivalent.
- Exceptional oral and written communication skills.
- Ability to work with minimal supervision in a fast-paced environment.
- Attention to detail.
Responsibilities
- Research homeowner complaints and execute or recommend solutions.
- Effectively resolve homeowner issues.
- Comply with all applicable legal and regulatory requirements, including state and/or regional requirements.
- Liaison between the homeowner and applicable lines of the business.
- Monitor complaint notices on various portals.
- Complete additional responsibilities as assigned.
Preferred Qualifications
- 1-2 years of complaints-processing experience.
- Previous experience handling complaints by regulatory agencies.
- Previous experience with Zendesk, NICE, and Google Suite.
- Exceptional organizational and time management abilities.
