Executive Host – Borgata
| Company | MGM Resorts International |
|---|---|
| Location | Atlantic City, NJ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior |
Requirements
- Bachelor degree or equivalent experience
- 1+ years of prior relevant experience
- Proof of eligibility to work in the country located
Responsibilities
- Evaluate customers’ casino activity to provide corresponding incentives and may have authorization to approve minimum amount of comps and allowances (i.e. room, food, beverage, event tickets, promo chips, free play, airfare or discounts)
- Assist in maintaining and developing property’s customer base through meeting and interacting with customers
- Ensure customers from assigned regions are greeted upon check-in & check-out, and provides personalized service throughout their stay to the satisfaction of the customer
- Attend special event functions when appropriate to promote marketing efforts and greet customers
- Maintain highly confidential customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies
- Resolve customer disputes and complaints to the satisfaction of the customer and the company
- Comply with all local laws, Title 31 and attends all the mandatory compliance and training sessions
Preferred Qualifications
-
No preferred qualifications provided.