Executive General Manager – Proof of Concept
| Company | King’s Hawaiian |
|---|---|
| Location | Gainesville, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- 3-5 years in a leadership role, preferably as a General Manager or in a similar capacity within the restaurant or hospitality industry.
- High School Diploma or GED
- Strong verbal and written communication skills, with the ability to lead teams and manage customer relationships effectively.
- Ability to adapt and adjust with ease. Always willing to help where needed.
- A deep passion for hospitality, with the ability to work long hours, including nights, weekends, and holidays, in a physically demanding environment.
Responsibilities
- Take full ownership of the restaurant’s success, driving key initiatives, making bold decisions, and approaching every challenge with the mindset of a business owner.
- Lead the flawless execution of all food and bakery preparations, ensuring exceptional quality and consistency in every item served.
- Develop and implement creative strategies to drive foot traffic into the restaurant, maximize customer engagement, and build lasting relationships.
- Partner closely with the marketing team to create powerful campaigns that boost brand visibility, increase customer engagement, and drive promotions and events that captivate both new and returning guests.
- Build and nurture strong relationships with local businesses and the greater community to prove the brand as a cornerstone of the neighborhood.
- Identify new revenue streams that ensure sustainable business growth and long-term success.
- Stay ahead of industry trends and analyze the competitive landscape to adapt and continuously innovate.
- Recruit, find, and cultivate top talent, building a high-performing team and providing opportunities for growth and advancement within the restaurant.
Preferred Qualifications
- Entrepreneurial Mindset & Self-Motivation: Strong drive for continuous improvement with a passion for the grind and growth in a startup environment.
- Leadership: Proven experience as a General Manager or a similar leadership role, with a focus on leading people rather than managing them. Strong leadership, communication, and people skills to build relationships with team members and peers at all levels.
- Problem Solving & Adaptability: Curious, critical thinker with a collaborative approach to problem solving and a strong ability to identify gaps and implement solutions. Ability to thrive in a fast-paced, dynamic environment.
- Collaboration Across All Levels: Proven ability to collaborate effectively with teams at all levels of the organization, upward, downward, and across departments, ensuring alignment and driving shared goals and outcomes.
- Financial Acumen: Experience with budgeting, cost control, and understanding financial metrics to drive profitability.
- Customer Focus: Passion for delivering exceptional customer experiences and maintaining high service standards.
- Operational Knowledge: In-depth understanding of daily restaurant operations, food safety regulations, and best practices to ensure smooth and compliant operations.
- Experience in Startups: Proven ability to excel in startup or proof-of-concept environment, demonstrating flexibility, resilience, and an entrepreneurial approach.