Executive Experience Consultant

Company	ServiceNow
Location	New York, NY, USA
Salary	$97800 – $161400
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Senior, Expert or higher

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
6+ years of relevant experience delivering exceptional executive experiences in a similar role or program.
Strong technology acumen to understand customer needs and propose innovative solutions.
Executive presence enabling you to drive program ownership across a diverse ecosystem of sales and technology leaders.
Excellent project management capabilities to oversee all logistical and operational details of the engagement.
Outstanding communication and presentation skills to engage executive audiences.
Self-motivated to problem solve and execute.
Strong stakeholder management skills and influence across organizational boundaries
Creative problem-solving prowess and proactive approach to strategize solutions.
Entrepreneurial mindset with a drive for continuous improvement and ‘wowing’ customers
Bachelor’s degree or relevant experience in Executive Marketing, Field Marketing, Executive Programs.

Responsibilities

Design and execute sophisticated engagement strategies that align with both customer objectives and ServiceNow’s strategic priorities
Develop deep understanding of customer business challenges and transformation goals to align to our compelling narrative arcs
Partner with sales leadership to identify and capitalize on strategic opportunities within key accounts
Drive thought leadership in executive engagement approaches and best practices
Orchestrate strategic, complex pursuits that require adept technology-based problem-solving while delivering a ‘wow’ white-glove experience.
Orchestrate all aspects of the executive engagement from planning to flawless execution, ensuring every detail exceeds expectations.
Develop strong relationships with C-level executives, becoming a trusted strategic advisor.
Collaborate cross-functionally to integrate the latest product, industry and solution insights into impactful customer engagements that inspire and ignite.
Capture and analyze data/feedback to continuously elevate the program experience.
Align technology to storytelling to drive maximum impact through advising technology and speaker bureau on content delivery
Exemplify ServiceNow’s innovative culture through your creativity and white-glove service delivery.
Be a strong voice, owning your seat at the table to instruct and drive a successful program strategy.
Create a culture of proactive sales partnership through ongoing alignment, communication and reporting.
Partner with the Head of Centre Lead on the smooth running of the centre and execution of customer engagements
Lead initiatives and participate in tiger teams on a case-by-case basis

Preferred Qualifications

No preferred qualifications provided.