Executive Briefing – Ebc – Manager

Executive Briefing – Ebc – Manager

Requirements

• 6+ years of experience in executive briefings, meetings management, sales enablement or high-touch B2B customer engagement as an Account Executive or Solutions Architect within a technology or enterprise software company
• Proven ability to manage complex programs and multiple concurrent projects in a fast-paced, high-growth environment
• Exceptional written and verbal communication skills, with experience presenting to and engaging with C-level executives
• Strong technical aptitude and the ability to quickly learn and communicate the value of Databricks’ solutions portfolio
• Experience advising on and developing business-outcome-focused content and agendas for executive audiences
• Highly collaborative, with a track record of working cross-functionally with Sales, Product, Marketing, and Operations teams
• Strong project management, organizational, and analytical skills; metrics-driven and detail-oriented
• Customer-centric mindset with a passion for delivering world-class experiences and building trusted relationships
• Creative problem solver and self-starter, comfortable with ambiguity and change
• Proficiency with Google Suite, MS Excel, PowerPoint, and meeting management tools
• Willingness to travel as needed to support EBCs and executive events in key locations

Responsibilities

• Own and scale the EBC program at your site, including demand generation, agenda coordination, content curation, and success reporting
• Develop and maintain best practices, playbooks, and operational frameworks for consistent, high-quality delivery
• Partner with Facilities and vendors to ensure seamless logistics, venue setup, and hospitality for on-site briefings
• Gain an understanding of various partner offerings that enhance the Databricks portfolio
• Keep up to date with the developments in Databricks solutions through training and collaborating closely with product, field engineering, and enablement teams
• Lead on-site EBCs with customers to ensure they are delivering the ideal customer experience and executed with quality leadership by the account team and content delivery by speakers
• Lead the planning, organization, and execution of executive briefings for high-value customers, ensuring each engagement is tailored to business needs and sales opportunities
• Advise account teams on strategy, content, speakers, demos, and best practices to maximize the impact of each EBC
• Lead EBC engagement strategy/calls to gain an understanding of goals and opportunities
• Recommend / advise on the right strategy and approach, including appropriate EBC agenda content that comprehensively covers Databricks solutions to address customer needs and target business outcomes
• Develop tailored insights and use data/conduct research specific to each account to inform the selection of topics
• Comprehend the customer business needs and problems addressed by Databricks’ solutions
• Collaborate with Product, Marketing, and Field Engineering to develop compelling, business-outcome-focused briefing materials, including presentations, demos, and case studies
• Deliver engaging presentations to executive audiences, adapting messaging to industry, vertical, and customer priorities
• Serve as the primary point of contact for customers throughout the briefing process, building trust and fostering long-term relationships
• Gather and synthesize customer feedback and insights, sharing actionable recommendations with internal teams to inform product and sales strategies
• Analyze EBC outcomes and customer feedback to identify gaps, recommend improvements, and evolve content offerings
• Support the Executive Engagement team in enhancing demo and content libraries, and develop repeatable best practices for effective customer engagement
• Provide feedback and coaching to account teams and speakers for continuous improvement
• Support the Executive Engagement team leadership in enhancing and improving our content and demo offerings based on customer feedback and observations in EBCs
• Identify and recommend solutions for gaps in the EBC content offerings
• Evaluate the impact of EBC agendas and develop repeatable best practices for delivering effective customer engagements

Preferred Qualifications

No preferred qualifications provided.