Executive Assistant

Executive Assistant

Requirements

• Bachelor’s degree in Business, Operations, or related field OR 2 years’ experience in field, administration, operations, or related area.

Responsibilities

• Coordinates company and business-related events with minimal direction by researching and identifying options, resources, and cost efficiencies within established timeframes.
• Sets dates, timelines, and agendas, identifying and coordinating specific technology needs.
• Organizes and schedules pre-travel preparations and business needs.
• Acts as a coordinator or liaison for visiting associates and guests.
• Handles calendar management for leadership and team with minimal supervision.
• Monitors and maintains calendars and the use of meeting rooms or facilities, prioritizing requests and identifying key attendees.
• Utilizes business and process knowledge to draft electronic, verbal, and written communications for leadership.
• Follows up with requests to ensure resolution, communicates with senior leadership to gather information and resolve issues, drafts and sends communications on behalf of supervisors.
• Reviews and edits documentation and prioritizes incoming messages.
• Provides financial and business data management by coordinating with other areas to collect data and information.
• Compiles, forecasts, and reconciles divisional data, creating and maintaining reports, tools, and templates.
• Maintains the security and confidentiality of sensitive information.
• Processes invoices and expense reports, reviewing for exceptions and making necessary adjustments.
• Serves as a contact and resource for associates, obtaining information and offering solutions to filter and prioritize requests for leadership time and attention.
• Mentors, offers guidance, and delegates tasks to other assistants.
• Resolves internal and external customer requests.
• Demonstrates up-to-date expertise and provides expert advice and guidance to others.
• Supports the development, execution, and improvement of action plans.
• Builds relationships with key stakeholders, identifies business needs, and monitors progress and results.
• Models compliance with company policies and procedures, supports company mission values, and standards of ethics and integrity.
• Uses the Open Door Policy and assists others in executing business processes and practices.
• Demonstrates respect for individuals, drives a positive associate and customer/member experience, and builds strong and trusting relationships.
• Delivers results while putting the customer/member first and applying an omnichannel mindset.
• Consistently raises the bar, seeks feedback, supports innovation and intelligent risk-taking, and exhibits resilience in the face of setbacks.
• Embraces new digital tools and ways of working to support continuous improvements.

Preferred Qualifications

• Microsoft Office