ERP Administrator

ERP Administrator

Requirements

• Bachelor’s degree in Information Technology, Business, or a related field (Master’s degree preferred)
• Proven experience in the administration and support of SAP S/4HANA and SAP Concur
• Strong understanding of ERP best practices and business processes
• Excellent troubleshooting and problem-solving skills
• Knowledge of data management, security, and compliance standards
• Exceptional communication and interpersonal skills
• Familiarity with integration tools and techniques

Responsibilities

• Oversee daily operations of SAP S/4HANA and SAP Concur, including monitoring system performance, managing upgrades, and coordinating maintenance activities
• Maintain system parameters and configurations to ensure optimal functionality and performance
• Serve as the primary point of contact for end-user queries and technical issues related to SAP S/4HANA and SAP Concur
• Troubleshoot and resolve system-related problems promptly, escalating when necessary
• Ensure data integrity and accuracy across SAP S/4HANA and SAP Concur, adhering to governance and security standards
• Collaborate with relevant departments to maintain compliance with regulatory requirements and internal policies
• Work with internal stakeholders to identify opportunities for system enhancements, customizations, or process automation within SAP S/4HANA and SAP Concur
• Oversee the deployment of new features or functionalities, ensuring minimal disruption to business operations
• Collaborate with business units to gather reporting requirements and develop dashboards and analytics within SAP S/4HANA and SAP Concur
• Provide insights and recommendations based on data analysis to support informed decision-making
• Implement and maintain user access controls, role assignments, and security settings in both SAP S/4HANA and SAP Concur
• Stay current with security best practices and ensure compliance with internal and external audits
• Coordinate with internal teams and external partners to manage data flows between SAP S/4HANA, SAP Concur, and other enterprise systems
• Monitor and troubleshoot interface issues to maintain seamless data exchange
• Continuously evaluate system performance and recommend improvements to enhance speed, reliability, and user experience
• Identify and address system bottlenecks and inefficiencies proactively
• Maintain comprehensive documentation of system configurations, processes, and changes for SAP S/4HANA and SAP Concur
• Update and refine procedure manuals to reflect current business practices
• Develop and deliver training programs or materials for end-users to ensure effective use of SAP S/4HANA and SAP Concur
• Foster a culture of continuous learning and best practices within the organization

Preferred Qualifications

• SAP S/4HANA certification is a plus