Epic Revenue Cyle Principal Trainer Information Systems Full Time

Epic Revenue Cyle Principal Trainer Information Systems Full Time

Requirements

• Bachelor’s degree preferred, will consider a combination of relevant experience and education.
• 3-5 years teaching technology application courses, experience designing and delivering software training curriculum for large healthcare systems is required.
• Must have or get within 6 months of hire EPIC certification in the respective application(s) responsible for.

Responsibilities

• Develops and implements the training program for their respective application(s).
• Designs, develops, and maintains instructional materials.
• Trains and credentials additional classroom trainers to assist with end-user training.
• Coordinates training for new software releases and updates.
• Coordinates and collaborates effectively with team members, co-facilitates classroom instruction and assists partner trainer during classroom sessions.
• Provides learning and application support to end-users within traditional classroom settings and virtual classroom settings.
• Facilitates computer-based training labs and other learning interactions such as one-on one.
• Participates and contributes to problem and issue identification and resolution.
• Demonstrates flexibility in meeting educational needs of customers.
• Provides clear, effective, and knowledgeable delivery of the class material.
• Demonstrates proficient question answering skills.
• Maintain a positive and enthusiastic learning environment.
• Properly tracks and documents class attendance and class status in training tracking system.
• Scores and reports test results in a timely manner.
• Provides student evaluations for all classes, conducting necessary clean up, filing, and follow up.
• Maintains policy and procedure documentation.
• Effectively manages all physical aspects of the student’s learning experience.
• Assists with building and testing of training environments, providing support and troubleshooting issues.
• Prepares facility and all class materials prior to class time and be present at training location to greet students as they arrive.
• Serves as an expert educator and supporter to internal staff, includes following up with trainees outside of the classroom to offer additional support.

Preferred Qualifications

• Experience working in a high performing, team-oriented and collaborative environment preferred.
• Electronic Health Record (EHR) experience preferred.
• Previous EHR implementation experience preferred.
• Prior experience on Epic Systems preferred.