Entry Level Customer Service Assistant
| Company | Alphabe Insight |
|---|---|
| Location | Miami, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Ability to multitask and work efficiently in a fast-paced environment
- Basic proficiency in Microsoft Office (Word, Excel, Outlook)
- A proactive and customer-focused mindset
- High school diploma or equivalent required
Responsibilities
- Assist customers by providing accurate information and resolving inquiries
- Handle incoming calls, emails, and in-person interactions professionally
- Process customer orders, requests, and returns efficiently
- Maintain and update customer records in company databases
- Collaborate with internal teams to address customer concerns and improve service quality
- Support daily administrative tasks related to customer service operations
- Follow company policies and procedures to ensure high service standards
Preferred Qualifications
- Additional training or education is a plus