Entry Level Customer Service Assistant
| Company | Alphabe Insight |
|---|---|
| Location | Kansas City, MO, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- Strong communication and interpersonal skills
- Ability to handle customer interactions with professionalism and patience
- Detail-oriented with strong problem-solving abilities
- Basic proficiency in Microsoft Office and customer service software
- Ability to work in a fast-paced environment and adapt to changing situations
- High school diploma or equivalent required
Responsibilities
- Assist customers by providing accurate information and resolving inquiries
- Process orders, returns, and exchanges efficiently
- Maintain records of customer interactions and transactions
- Collaborate with internal teams to ensure customer satisfaction
- Handle administrative tasks related to customer service operations
- Identify and report common customer concerns for process improvements
- Maintain a professional and positive attitude in all customer interactions
Preferred Qualifications
-
No preferred qualifications provided.