Enterprise Solutions Manager
Company | Silgan |
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Location | Chesterfield, MO, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in Information Technology, Business Administration, or a related field.
- Proven experience in managing technology solutions and teams.
- Strong knowledge of no-code and low-code platforms, particularly Microsoft Power Platform.
- Proficiency in Power BI and other Microsoft tools.
- Experience with CRM systems and their implementation.
- Understanding of data warehouse principles and their application.
- Excellent customer service and communication skills.
- Strong problem-solving and analytical abilities.
- Ability to manage multiple projects and priorities effectively.
Responsibilities
- Lead the Enterprise Solutions team, setting strategic direction and ensuring alignment with organizational goals.
- Oversee the development and implementation of end-user technology solutions, utilizing no-code and low-code platforms to streamline processes and improve efficiency.
- Manage and optimize the use of Microsoft Power Platform tools, including Power BI, Power Apps, and Power Automate, to create impactful business solutions.
- Implement and manage CRM systems to improve customer interactions, data management, and business insights.
- Understand and apply data warehouse principles to ensure effective data management, integration, and reporting.
- Ensure the delivery of excellent customer service by understanding user needs, providing timely support, and maintaining high satisfaction levels.
- Collaborate with cross-functional teams and stakeholders at all levels to identify technological needs and opportunities.
- Provide training and support to team members and end-users on new technologies and best practices.
- Oversee project timelines, budgets, and deliverables, ensuring successful project completion.
Preferred Qualifications
- Experience with Dynamics 365 CRM.
- Experience in a similar role within a fast-paced environment.
- Experience in Data Warehouse Management and Third-Party integrations.
- Experience with Tableau to PowerBI migrations.
- Familiarity with agile project management methodologies.