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Enterprise Network and Telephony Installer
| Company | Parsons |
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| Location | Reston, VA, USA |
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| Salary | $72900 – $127600 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- Senior Level: BA/BS and 4 years of relevant experience, or a combination of education and work experience equivalent to 8 years.
- Expert Level: BA/BS and 7 years of relevant experience, or a combination of education and work experience equivalent to 11 years.
- Minimum 4 years of experience with implementation of classified and unclassified LAN infrastructure (including scripting, configuration, cutover and troubleshooting)
- Minimum 4 years of experience installing and troubleshooting telephone instruments and media gateways on classified and unclassified networks.
- Some experience with implementation of new unclassified LAN infrastructure.
- Experience reading and understanding cable run lists.
- Experience in a variety of cabling areas including 110 type cross connections, RJ45 patch panels, wire wrap terminals, copper cable terminations, DSX Panel T-1 cabling, fiber terminations.
- Excellent knowledge of various cabling methodologies, industry standards and troubleshooting techniques.
- Ability to work with engineering personnel to assist them with any technical issues encountered.
- Strong communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information.
- Self-motivated, organized, with excellent interpersonal, written, and verbal communication skills.
- Ability to embrace diverse technical disciplines and excellent customer service skills
- Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job
- Attention to detail, leadership, and collaborative and independent work process
- Demonstrated problem solving and technical skills to resolve critical IT issues.
- Must be a self-starter, work independently, and work with a clear and defined mission.
- Must demonstrate ability to thrive and succeed in a challenging environment.
Responsibilities
- Interact with end customers on a daily basis and must have appropriate interpersonal skills.
- Work with on a team of telephony personnel to complete designs, see the designs completed on time and on budget.
- Understanding and following Critical Design Review documents and cable run lists to complete installation projects in a timely manner.
- Understanding both the current and future IP network architecture and standards.
- Performing high quality installation work in an efficient manner.
- Running and terminating cables to voice switch equipment.
- Installing and troubleshooting a variety of telephones at user locations.
- Working with users to resolve issues with telephone service.
- Performing surveys as necessary to collect or validate information for the engineering or VSIT personnel.
- Mounting voice and network equipment in racks and running and connecting both power and service cabling as appropriate.
- Dressing cabling appropriately according to industry and Sponsor standards.
- Local travel may be required between customer buildings.
- May have supervisory responsibilities.
Preferred Qualifications
- VoIP Telephone Installation experience.
- Related work experience in a technical help desk position and IT hardware and cabling installation.
- IAT III certification.
- Experience with ServiceNow ITSM & ITOM.
- ITIL® v4 Foundation, or higher, certification.
