Enrollment Coach 1
| Company | Louisiana State University (LSU) |
|---|---|
| Location | Louisiana, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior, Mid Level |
Requirements
- Bachelor’s degree with 0 -1 years of experience for Enrollment Coach 1
- Bachelor’s degree with 1 year of experience for Enrollment Coach 2
- Bachelor’s degree with 2 years of experience for Enrollment Coach 3
- Relevant experience in key job responsibilities is encouraged to apply, a degree is not required as long as the candidate meets the required years of experience specified in the job description.
Responsibilities
- Recruit and engage prospective learners by responding to all incoming requests (i.e., phone calls, emails, web-based interest forms).
- Ensure that targeted response times and accuracy guidelines are consistently met via a multi-channel approach.
- Runs and processes reports to ensure a seamless experience for active and prospective learners.
- Proactively interact with prospects at every stage of the admissions pipeline, with the goal of transforming prospective learners into quality applicants, and quality applicants into enrolled students.
- Coordinate with admissions and enrollment teams to facilitate logistics for online prospects; including faculty, admissions offices, enrollment offices, individual colleges, the Graduate School, Financial Aid, Student Success Coaches, and other applicable departments.
- Communicates constantly with prospects and constituent departments to ensure application, admission and enrollment of qualified learners.
- Utilizes technology systems to track the recruitment and admission of prospective online learners, including a CRM, SIS, and other systems.
- Participates in continual professional development, working to ensure high levels of customer service excellence.
Preferred Qualifications
-
No preferred qualifications provided.