Engineer 4 – Technical Product Sales Support – Solutions Engineering

Engineer 4 – Technical Product Sales Support – Solutions Engineering

Requirements

• Bachelor’s Degree
• 7-10 Years of Relevant Work Experience

Responsibilities

• Provide timely, technical support and problem resolution for field service questions on a national level.
• Assist the Account Management Team and Sales leadership in the development of the overall business strategy to acquire new customers.
• Contributes to costing and pricing of a solution.
• Assist in generating new business and ensure growth of existing accounts.
• Design solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations and appropriate bandwidth for future growth.
• Translate complex technical design requirements into information that customers can understand and respond to.
• Serve as a national technical expert to review RFP responses for content and accuracy before they are submitted.
• Provide technical support for National events and technical trade shows.
• Participate in technology transfer training activities in the Sales Engineering group as new technologies are introduced across the Comcast Business product line.
• Develop, deliver and run effective presentations, meetings, client interviews and facilitate a group workshop.
• Work with Comcast Business Network Engineering, Product Engineering, Product and the national engineering organization to acquire an intimate knowledge of all Comcast Business products concepts, process and procedures.
• Keep up to date on technological and market evolution as well as competitors’ activities.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Preferred Qualifications

• Communication
• Sales Engineering
• Sales Presentations