Engineer 2 – Engineering Ops

Engineer 2 – Engineering Ops

Requirements

• Ability to troubleshoot and repair all but the most complex issues
• Performs maintenance activities with a minimum of supervision and guidance
• Leads technical outage bridges and engages appropriate resources to drive issues to closure
• Attains industry standard certifications and education
• Must be able to travel daily
• Regular, consistent and punctual attendance
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary

Responsibilities

• Acts as an advocate for Engineering Operations procedures, policies and processes
• Ensures projects and initiatives are adhering to Company standards
• Tracks and reports operational workflows; maintains records of results and feedback
• Analyzes data and metrics, identifies problem areas and provides actionable insight
• Acts as a technical resource in projects and initiatives and ensures successful project implementation
• Contributes to design considerations for new products or architectural changes to existing products
• Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system
• Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact
• Provides training and guidance to less experienced team members
• Consistent exercise of independent judgment and discretion in matters of significance
• Other duties and responsibilities as assigned

Preferred Qualifications

• Bachelor’s Degree preferred
• Comcast may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience
• 2-5 Years of relevant work experience