Engagement Manager – Plex
| Company | Rockwell Automation |
|---|---|
| Location | Pennsylvania, USA, Wisconsin, USA, Ohio, USA, Michigan, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s Degree
- Ability to travel up to 25% to customer locations
- Legal authorization to work in the United States is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Responsibilities
- Manage projects of varying size and complexity
- Champion Plex’s implementation methodology and lead it through each project
- Provide guidance and mentoring to Professional Services project team resources and ensure quality of services delivery during the project
- Lead the Plex and customer project team to identify / resolve all risks that could affect project scope, schedule, or budget
- Responsible for revenue forecasting and attainment for assigned projects
- Lead Customer Steering Committee meetings, Milestone Events, and internal Portfolio Reviews for assigned projects
- Partner with the PMO to improve our tools and processes
- Ensure that projects are staffed and planned in collaboration with resource management
- Ensure that assigned projects are delivered within budget, time, and to the SOW. Manage the project change process to ensure out of scope activities are identified and approved.
- Demonstrate proficiency in Plex Manufacturing Cloud Core Modules and maintain current knowledge of product releases
- Identify opportunities to position additional Professional Service offerings within a project or at project close. Support new logo sales activities by positioning Plex Professional Services properly.
- Build relationships outside of Plex Professional Services in our Product, Sales and Support teams
Preferred Qualifications
- Typically requires 5+ years of relevant software implementation project experience
- Degree in Business, Engineering, or related field
- Hands-on experience in a manufacturing environment in an Operations, Supply Chain or Engineering leadership role
- Experience presenting to all levels, including shop floor operators and C-Suite executives
- Experience being the escalation point for customers
- PMP certification
- APICS certification