Engagement Manager (E-Commerce and Technology)
| Company | Tidal Commerce |
|---|---|
| Location | Vaughan, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Solid academic foundation in Business, IT, Computer Science, or a related field.
- Previous experience with a Big 4, MBB, or similar technology consulting firm is highly preferred.
- Proven track record as an Engagement Manager in technology-driven projects (such as ERP, digital technologies, low-code platforms, and more).
- Deep understanding and advanced knowledge of at least one core technology or industry sector.
- Experience managing projects with distributed or remote teams, ensuring seamless coordination across geographies.
- Comprehensive understanding of the software development life cycle (SDLC) and practical experience with various implementation methodologies.
- Strong written and verbal communication skills, with the ability to effectively engage both client-facing and internal teams.
- Demonstrated ability to manage both tasks and teams, driving performance and achieving project goals.
- High proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
Responsibilities
- Lead the design and delivery of high-impact e-commerce strategies and solutions that align with client business goals and drive digital transformation.
- Collaborate with clients to define and implement long-term digital roadmaps, ensuring their business strategies are supported by scalable and future-proof technology solutions.
- Stay ahead of industry trends and integrate cutting-edge technologies and methodologies into project delivery to ensure clients remain competitive in their markets.
- Translate client objectives into actionable project plans that maximize ROI and business outcomes, ensuring that each project contributes meaningfully to the client’s long-term success.
- Oversee and inspire multi-disciplinary teams, fostering collaboration between business analysts, technical experts, and stakeholders to achieve seamless project execution.
- Build and maintain strong relationships with client executives and internal stakeholders, facilitating strategic discussions to ensure alignment on project vision and goals.
- Proactively identify risks and opportunities, proposing strategic actions to mitigate challenges and capitalize on potential business growth areas.
- Utilize advanced project management tools and methodologies to continuously monitor project performance, optimizing processes for improved efficiency and outcomes.
- Ensure the development of scalable and sustainable e-commerce solutions that can evolve with the client’s business needs and technological advancements.
- Deliver clear, insightful, and actionable reports to senior client leadership, providing strategic recommendations based on project data and analytics.
Preferred Qualifications
- Previous experience as a manager in technology or management consulting is highly preferred for this role.
- Project Management Certification: PMP other recognized Project Management certifications are preferred but not mandatory.