Engagement Consultant

Bachelor’s degree (preferred) or equivalent experience in health-related industry
Excellent oral and written communication skills
Experience in developing and managing key relationships (internally and externally)
Team player with proven ability to prioritize and manage multiple tasks simultaneously and meet timelines within a fast-paced environment
Strong skills in Outlook, Webex, CRM (Salesforce), and other Microsoft 365 suite of programs
Must be willing to travel to local and remote clients/customers and trainings/meetings as needed (30-35%); overnight travel may be required; markets may vary
Must reside in local market with ability to commute to local Cigna office and meet in-person commitments 2-3 days per week (either in-office or in-market with clients/customers)
Ability to obtain Health & Life Insurance license for the state of Florida

Partner with Client Manager or Client Service Consultant to understand client needs and objectives and deliver on client strategy.
Consult with Client on effective wellness program framework- virtually or in-person based on client needs/preferences.
Maintain in-depth knowledge of Cigna products/solutions/services across all product lines (including but not limited to Medical, Pharmacy, Dental, Behavioral, Clinical, inclusive of Well-being incentives).
Advise on Client Wellness Funds utilization for assigned book of business and facilitate payments through the funds.
Participate in finalist, midyear, cross-sell, broker and analytics opportunities to provide insights on Cigna’s health and well-being capabilities.
Supports Healthy Workforce Designation opportunities for clients.
Present Cigna employee benefits for new or renewing clients.
Effectively leverages Expert Advisors (e.g. Client Service Consultants, Platinum or Gold Service team, Implementation Managers, Well-Being Strategists, and others) to deliver on client expectations.