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Enforcement Specialist
| Company | Trustpilot |
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| Location | Denver, CO, USA |
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| Salary | $67500 – $74500 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- 2+ years compliance, investigative, or similar experience
- Investigative mindset with a keen eye for detail and efficiency, while taking pride in handling every case
- Capability to make informed decisions autonomously, while operating with a degree of decision-making independence
- Able to work both independently and in a team whilst being enthusiastic and a self-starter
- Excellent English communication skills and the ability to understand the nuances of communication with businesses
Responsibilities
- Safeguard the Trustworthiness of our platform, by enforcing our business guidelines
- Investigate and identify misuse, such as Fake reviews, Unfair review collections, Brand misuse, and other misuse of Trustpilot’s features and tools
- Navigate challenging communications and solve misuse scenarios to ensure positive outcomes and adherence to Trustpilot’s guidelines
- Act as a go-to person for other departments when it comes to Enforcement-related topics
- Cooperate with departments across Trustpilot by sharing the expertise necessary for building fraud detection tools and technologies that help us to scale better and work more efficiently
- Assist the Fraud, Investigations & Enforcement team with the development, identification, creation, and maintenance of policies and procedures for Enforcement operations
- Maintain our open and safe team culture by actively contributing and promoting collaboration, trust, and respect among team members
Preferred Qualifications
No preferred qualifications provided.
