Employee Health & Benefits Client Manager
| Company | Marsh & McLennan |
|---|---|
| Location | Alpharetta, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- 3-5 years previous employee health & benefits insurance industry experience with a brokerage or agency environment
- Excellent presentation, written, communication, and customer service skills
- Proficient with Microsoft Word, Excel, Power Point, and Outlook
- Ability to learn Agency Management and Imaging Systems
- A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
Responsibilities
- Assist Employee Health & Benefits Producer and team in servicing existing accounts in every capacity, including renewals
- Keep production team fully informed of pertinent activities on the accounts
- Set up and maintain customer files
- Coordinate and participate in periodic meetings with clients and vendors
- Develop communication materials including Benefit Enrollment Guides
- Review SPD’s and agreements/contracts for accuracy
- Coordinate and conduct employee enrollment meetings
- Assist clients with resources relative to HIPAA, COBRA, FLEX, ERISA, etc.
- Assist policyholders with claim forms, policy changes, cancellations, etc.
- Verify accuracy and completion of enrollment applications and transmit to carriers
- All facets of implementation of new clients or additional coverages for existing clients
Preferred Qualifications
-
No preferred qualifications provided.