Employee & Guest Workplace Solution Digital Program Lead
Company | Morgan Stanley |
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Location | Montreal, QC, Canada |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior |
Requirements
- At least 4 years of relevant experience with a Bachelor’s degree in Information Technology, Business Administration, or related field.
- Proven experience in program management, particularly in a corporate IT environment.
- Experience with AI technologies and their practical applications in a corporate setting.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple projects simultaneously and under tight deadlines.
- Strong analytical and problem-solving skills.
Responsibilities
- Develop and execute a comprehensive digital strategy for workplace solutions that align with the organization’s overall objectives.
- Maintain a technology roadmap that supports future growth and innovation.
- Oversee the portfolio of technology programs including but not limited to overtime, meal program, event management systems, visitor management, conference room bookings, sentiment capture, and AI-driven initiatives.
- Ensure projects are delivered on time, within scope, and budget.
- Establish and monitor performance metrics to evaluate the success of technology implementations.
- Act as the primary liaison between IT, corporate services, and external vendors.
- Continuously seek and integrate advanced technological solutions and trends that can enhance the effectiveness of workplace amenities and event management.
- Explore and implement AI use cases to optimize operations and user experiences.
- Manage relationships with software providers and other technology vendors.
- Negotiate contracts and ensure vendors meet or exceed their contractual obligations.
- Develop training programs for end-users and provide ongoing support.
Preferred Qualifications
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No preferred qualifications provided.