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Employee & Guest Workplace Solution Digital Program Lead

Employee & Guest Workplace Solution Digital Program Lead

CompanyMorgan Stanley
LocationMontreal, QC, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • At least 4 years of relevant experience with a Bachelor’s degree in Information Technology, Business Administration, or related field.
  • Proven experience in program management, particularly in a corporate IT environment.
  • Experience with AI technologies and their practical applications in a corporate setting.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to manage multiple projects simultaneously and under tight deadlines.
  • Strong analytical and problem-solving skills.

Responsibilities

  • Develop and execute a comprehensive digital strategy for workplace solutions that align with the organization’s overall objectives.
  • Maintain a technology roadmap that supports future growth and innovation.
  • Oversee the portfolio of technology programs including but not limited to overtime, meal program, event management systems, visitor management, conference room bookings, sentiment capture, and AI-driven initiatives.
  • Ensure projects are delivered on time, within scope, and budget.
  • Establish and monitor performance metrics to evaluate the success of technology implementations.
  • Act as the primary liaison between IT, corporate services, and external vendors.
  • Continuously seek and integrate advanced technological solutions and trends that can enhance the effectiveness of workplace amenities and event management.
  • Explore and implement AI use cases to optimize operations and user experiences.
  • Manage relationships with software providers and other technology vendors.
  • Negotiate contracts and ensure vendors meet or exceed their contractual obligations.
  • Develop training programs for end-users and provide ongoing support.

Preferred Qualifications

    No preferred qualifications provided.